Do I Own My Data With a Custom CRM?
Yes, with a custom CRM built by Veltris, you maintain 100% legal and technical ownership of your database, contact histories, and pipeline records. While commercial SaaS vendors store your records in shared multi-tenant clouds and limit exports to basic spreadsheets, bespoke infrastructure gives you a private PostgreSQL database, automated encrypted backups, and complete freedom to export your full data model at any moment.
How do SaaS CRM companies trap your business data?
SaaS CRM companies trap your business data by making standard exports incomplete and charging premium fees for advanced API access.
When you attempt to leave a platform like HubSpot or Salesforce, clicking "Export Contacts" produces a flat CSV file with names and phone numbers. What it usually fails to export is the contextual glue that makes your data valuable: customer communication timestamps, multi-stage quote notes, survey photo links, and historical pipeline movements.
Because extracting that contextual history requires bespoke developer scripting, many UK business owners feel trapped. When the vendor raises subscription prices by 20% to 30% upon contract renewal, companies pay the higher fee simply because moving their data appears impossible.
How does data ownership work with a Veltris custom CRM?
With Veltris, your customer records and pipeline states are stored in an independent, dedicated relational database engineered specifically for your company:
Dedicated PostgreSQL
Your database is completely isolated. No other company's data shares your tables, eliminating multi-tenant security vulnerabilities.
Automated Encrypted Backups
Daily point-in-time backups with AES-256 encryption stored securely within UK/EU jurisdictions, fully compliant with UK GDPR.
Complete Portability
If you ever cancel your £300/mo retainer, you receive a full SQL database dump and codebase archive. Zero exit fees, zero holding penalties.
What are the commercial terms and data guarantees?
Our commercial terms guarantee that software ownership and data sovereignty belong to you from day one of the deployment.
Transparent Pricing & Pilot Terms
- 30-Day Pilot: £300 paid when setup begins (£150 non-refundable setup plus £150 refundable if not satisfied).
- Setup Fee: £2,500 (£5,000 crossed out) charged strictly at day 30 if you approve and continue. If you walk away, you pay £300 total.
- All-In Retainer: £300 a month covering changes, API usage, cloud hosting, and continuous monitoring.
- 3-Year Total Investment: £6,100 Year 1, £3,600 Year 2, £3,600 Year 3 = £13,300 total across 3 years with zero user seat penalties.
Frequently asked questions about CRM data ownership
Can Veltris access my private client conversations?
Access is strictly restricted to maintenance tasks and bug resolution requested by you. We never train public AI models on your private customer messages, and we never monetize or analyze your records.
What happens if I want to self-host the database?
We can provision your CRM database directly onto your own cloud infrastructure account (such as AWS, Google Cloud, or Hetzner). You maintain master credential keys while we manage application deployment.
Inspect the live custom CRM in your browser
Test the live pipeline cards, database fields, and automated message sequences running with realistic sample data.