Works with Instagram Direct & Meta Ads

Instagram Integration for Your Custom CRM

Turn social interest into booked contracts. Connect your Instagram profile and Meta Lead Ads directly to your bespoke Veltris CRM to capture enquiries instantly and respond while prospect intent is highest.

Meta Lead Ads Instant Webhook Capture

When a homeowner or engaged couple fills out an Instagram or Facebook lead form, the data lands in your CRM pipeline within two seconds. No logging into Meta Business Suite to download manual CSV files at the end of the week.

Direct Message (DM) Intake Routing

Prospective clients regularly reach out via Instagram DMs asking about pricing or availability. The integration captures their social handle, query, and contact details directly into your new enquiries column.

Under-Five-Minute Response Delivery

Research shows leads contacted within 5 minutes are 21x more likely to qualify. The CRM triggers an immediate automated acknowledgment with a calendar booking link or notifies your sales director instantly via SMS.

Project Portfolio and Reference Linking

Attach client-tagged Instagram posts or project inspiration imagery straight to the project timeline, keeping creative references accessible throughout estimating and project delivery.

Why Speed Decides Who Wins Social Media Enquiries

Manual Social Traps

  • ✕Meta Lead Ads forms sit unread in business manager spreadsheets for days until someone remembers to export them.
  • ✕High-intent DMs get lost beneath casual comments, spam requests, and emoji reactions.
  • ✕By the time a team member responds, the customer has already booked a consultation with another company.

Native Veltris Integration

  • Instant webhook ingestion pushes new social leads into your CRM pipeline within seconds.
  • 78% of buyers buy from the first responder, giving you an unbeatable competitive edge.
  • Leads contacted within 5 minutes are 21x more likely to qualify, protecting your paid advertising spend.

Integrated Directly into Your Bespoke Stack

Meta API and Instagram lead routing is built natively into your custom CRM system. No third-party automation tools with escalating subscription costs.

Pilot Month
£300 to start
£150 non refundable + £150 refundable
Setup Fee
£2,500 at Day 30
Only if approved and continuing
Retainer
£300 / month
All-in changes, hosting, support

Frequently Asked Questions

Do I need to manage Instagram DMs inside the Instagram app?

No. With the integration connected via the Meta Graph API, incoming enquiries appear directly in your CRM inbox, allowing your team to respond without handing staff access to your social media passwords.

Does it support both Instagram and Facebook Lead Ads?

Yes. The connection links to your Meta Business Manager, synchronising paid lead forms from both Facebook and Instagram into one central intake pipeline.

How does this benefit high-visual UK service businesses?

For luxury wedding planners, kitchen fitters, and residential builders, Instagram is often the primary visual portfolio. Capturing that interest into an organised sales pipeline ensures valuable enquiries never get buried under social notifications.